Refund Policy
Last updated: September 29, 2025
1. Policy Overview
We generally do not offer refunds once a project has started and resources have been allocated. However, we may consider refunds if a service was not delivered as described or if a billing error occurred.
2. Third-Party Spend
Payments made to third-party platforms (e.g., Google Ads, Facebook Ads) are strictly non-refundable by Apex Digital.
3. Request Process
To request a refund, please contact us within 14 days of the billing date with a detailed explanation.
4. Contact Us
Submit your refund requests or billing inquiries to:
- Email: refund@apexdigitalsolution.online
- UK Phone: +44 203 996 3911
- US Phone: +1 229 349 8285